CUSTOM FRAMING FAQ
Your Frequently Asked Custom Framing Questions–answered!
FRAMING CONSULTATION
Do I need to make an appointment?
No appointments are necessary. All consultations are walk-up. Simply bring in the item you wish to frame and visit during our store hours to start designing with an expert today. Our framing team is ready to help you whenever you stop by.
What Should I Expect When I Meet with My Framing Expert?
Your framing expert will assess your piece and discuss any vision or preferences you have. Whether you know exactly what you want or need guidance, your expert will assist in selecting mats, mouldings, and glass to create a piece you’ll love. Samples will be provided, and the expert will explain how different materials enhance and protect your artwork. Don’t hesitate to share ideas or inspirations—collaboration helps bring your vision to life!
How Long Will My Framing Consultation Be?
Most framing consultations take 15 to 45 minutes, depending on the complexity of your project. Your expert will dedicate as much time as needed to ensure you’re thrilled with the selected materials and design.
TYPES OF FRAMING
What Kinds of Things Can I Frame?
Almost anything! Our framing experts can frame photographs, artwork, textiles, memorabilia, and objects of all shapes and sizes. Unsure if your item can be framed? Just give us a call or stop by—we’re up for the challenge!
Does Your Frame Shop Update Previous Custom Framing Pieces?
Yes! If you’d like to refresh or update an existing frame, our experts can work with you to design something new and exciting.
FRAMING COST
How Much Does It Cost to Make a Custom Framing Piece?
The cost of your custom frame depends on factors such as the moulding, matting, glass type, size, and the item being framed. If you have a budget in mind, let your expert know. They’ll work with you to create a piece that fits your budget while maintaining quality.
TURNAROUND TIME
How Long Will It Take for My Piece to Be Completed?
Turnaround time varies based on the materials chosen, but most custom framing projects are completed within a few days to two weeks. Once your piece is ready, your framing expert will call to notify you. Pick up your beautifully framed item during store hours.
GUARANTEE
How Long Will My Piece Last?
Every Prairie Gardens & Jeffrey Alans custom framing piece comes with a lifetime guarantee. Our frames are crafted with the highest-quality materials and expert craftsmanship to ensure they stand the test of time.
Are Custom Frames More Durable Than Store-Bought Ones?
Yes, custom frames are built to last. We use high-quality materials and expert craftsmanship to ensure your piece is not only beautiful but also protected for years to come.
HARDWARE
Will My Framing Piece Come with Hardware or Is This Something I Need to Provide?
Your custom-framed artwork will come with hanging hardware and wire installed by our expert framers, ready to be displayed on your wall, at no extra cost. However, you’ll need to supply the anchor hardware for your wall installation. If you have any questions or need guidance on how to hang your new piece properly, feel free to ask your framing expert. They’ll be happy to assist, ensuring your artwork is securely hung and beautifully showcased for years to come.
MATS
What Is the Purpose of a Mat?
Mats enhance the visual appeal of your piece and prevent direct contact between the artwork and the glass, helping to avoid moisture damage. They also add depth and sophistication to your framed piece.
Can I Use Multiple Mats?
Absolutely! Layered mats can create a striking visual effect and add dimension to your framed piece. Your expert can show you various mat combinations to find the perfect look.
What Types of Glass Can I Choose From?
GLASS
What glass options do you provide? Which one should I choose?
We offer three main glass options:
- Regular Glass: Suitable for standard framing needs.
- Conservation Clear Glass: Provides UV protection to prevent fading and discoloration.
- Museum Glass: Offers the highest clarity and blocks up to 99% of UV rays, with anti-reflective properties for a crystal-clear view.
Your expert will recommend the best glass based on what you’re framing, where it will be displayed, and your budget.
MOULDINGS
Can I Match the Frame to My Home Decor?
Absolutely. Our extensive selection of mouldings includes styles to complement any decor, from sleek modern designs to classic, rustic looks. Your expert will help you choose a frame that perfectly suits your space.
